The Call: LG Dryer Runs Non-Stop in Cooper City
A Cooper City resident called iFixExpress with an unusual dryer problem: their LG electric dryer would start spinning the second the door was pushed shut, even if the main power switch was turned off. The only way to stop the drum from turning was to physically open the door. Furthermore, heat output was erratic during normal operations.
Diagnosing the Stuck Relay Issue
Having encountered this exact symptom hundreds of times across Broward County, extensive diagnostic troubleshooting wasn't necessary to pinpoint the culprit. This behavior is a classic sign of a stuck or welded motor relay on the main electronic control board. When electrical arcs fuse the relay contacts shut, current flows to the drive motor whenever the door switch is depressed, regardless of control panel commands.
Symptom Verification
Verified that shutting the door engaged the motor immediately with the panel off, and checked that heat engaged normally once a cycle was selected.
Control Board Access
Removed the main control assembly to inspect the motor relay circuit for welded contact points.
Repair Plan & Options
Provided the homeowner two choices: replace the complete control board assembly or perform a component repair on the existing board.
Component Repair vs. Control Board Replacement
A brand-new factory control board can be costly. By repairing the stuck relay circuit directly on the existing board, the customer achieved the exact same result while saving over $200 compared to full board replacement. Because our component-level repairs include the same complete warranty as new parts, choosing the repair option was a clear, economical win for the customer.
The repair was completed on-site in just 40 minutes. Full testing confirmed the dryer stayed off with the door closed, started and stopped on command, and heated properly across all cycles.