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Managing a Repair From Across Town Shouldn’t Require You to Be There

Most appliance repair companies are set up for homeowners who are home. If you manage properties remotely or just can’t drop everything to be present, the typical process doesn’t work for you.

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“Someone needs to be home”

Most companies require an owner or decision-maker present for payment and authorization. That means coordinating your entire schedule around a technician’s window — every single time.

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Invoicing that doesn’t fit your workflow

Cash on the day, checks, or in-person card readers. None of that works when you manage multiple properties or operate remotely. Both invoices are due upon receipt — payment confirms your appointment and authorizes the repair. Everything is paid upfront and remotely, before we proceed to the next step.

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Tenants in the middle of every decision

When the technician discusses repair options and costs with the tenant, decisions get made by the wrong person. You need all the information going directly to you — not filtered through someone who just wants it fixed immediately.

What We Do Differently

A straightforward process that keeps you in control of every decision and every dollar — without requiring you to be present at the property.

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We schedule directly with your tenant

Give us your tenant’s contact and availability window. We reach out, agree on a time, and confirm the appointment with you. No back-and-forth routed through you.

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Remote invoicing by text or email

Every invoice goes directly to you — not the tenant. Pay by link from your phone or computer. No cash, no check, no in-person transaction required.

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We call you after the diagnostic

After assessing the appliance, we call you directly with findings and an estimate. You make the repair decision — nothing proceeds without your authorization.

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Itemized invoices for your records

Every completed job comes with a full invoice and warranty description. Clean documentation for your records and your tenants.

Same-day and next-day repairs

A broken appliance in a rental unit affects tenant satisfaction and, for short-term rentals, your reviews and revenue. We stock common parts and aim to resolve most repairs in a single visit.

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All appliances, all major brands

Refrigerators, washers, dryers, dishwashers, ovens, ranges, microwaves. Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Bosch, Frigidaire. One company for every appliance in every unit.

The process — step by step

Exactly What Happens From First Call to Completed Repair

No surprises, no decisions made without you. Every step is communicated directly to you, and nothing moves forward without your sign-off.

1

You contact us with the problem

Call or text us with the appliance, the issue, your tenant’s contact details, and a general availability window. That’s all we need to get started.

2

We schedule with your tenant and send you the service call invoice

We reach out to your tenant and agree on a date and time. Once confirmed, we send a service call invoice directly to you by text or email.

Paying the invoice confirms the appointment. This keeps the process clean — you know exactly when we’re coming, and we know you’re ready to proceed.
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We arrive, diagnose, and call you with the findings

At the scheduled time we go to the property and assess the appliance. Then we call you directly — not the tenant — with a clear explanation of what’s wrong and a repair estimate.

You make the call. Approve the repair or decline — the decision is entirely yours. We don’t pressure tenants and we don’t proceed without your authorization.
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You approve — we send the repair invoice and get to work

Once you give the go-ahead we send a second invoice for the repair amount — with the service call fee already deducted, since you’ve already paid that. Pay by link, and we proceed immediately.

No double-billing. The service call fee is applied toward the repair total. You only pay the difference.
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Repair complete — full invoice and warranty confirmation sent

Job done. We send you a complete invoice and warranty description for the repair. Your tenant has a working appliance. No follow-up visits needed in most cases.

Real case — Fort Lauderdale Airbnb

Dead Dryer for 3 Weeks.
Fixed the Day After We Were Called.

A property manager contacted us after another repair company had a Samsung dryer out of service for three weeks — with guests complaining and payment disputes mounting. We came out on a Sunday, diagnosed the problem, sourced the correct part, and had the dryer running by the following afternoon.

Read the full story
3 wks
Unresolved before us
24 hrs
Our turnaround
7 days
We work weekends

What Property Managers Ask Us

No. We manage the entire process remotely. We schedule with your tenant, send all invoices and updates directly to you, and call you after the diagnostic with findings and an estimate. You authorize and pay from wherever you are — we handle everything on the ground.
Once an appointment is confirmed, we send a service call invoice to you by text or email — payable by link. After the diagnostic, we call you with findings and an estimate. If you approve the repair, we send a second invoice for the repair amount with the service call fee already deducted. Both invoices are due upon receipt — the service call invoice confirms the appointment, and the repair invoice must be paid before we proceed with the work.
Once you give us your tenant’s contact and availability window, we reach out directly to schedule. We confirm the appointment and send you the details. All repair decisions, estimates, and invoices go to you — not the tenant. Any responsible adult must be present at the property during our visit — tenant, guest, or anyone you authorize. We cannot perform the service with no one home.
We handle that. If we can’t reach the tenant on the first attempt we try again and keep you updated. If the tenant needs to reschedule we accommodate it and notify you. We treat scheduling as our responsibility, not yours.
Yes — seven days a week including Saturdays and Sundays. For rental and short-term rental properties where a broken appliance affects paying guests or tenants, weekend availability is often critical. We treat weekend calls with the same urgency as weekday calls.
We repair all major household appliances — refrigerators, washers, dryers, dishwashers, ovens, ranges, and microwaves — across all major brands including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Bosch, and Frigidaire. We carry common parts in stock for same-day or next-day repair on most jobs.

Ready for a Repair Partner Who Works With Your Process?

Call or text us to get started or to ask any questions about how we work with property managers. We serve all of Broward County, seven days a week.

Serving Fort Lauderdale · Hollywood · Miramar · Pembroke Pines · Coral Springs · Plantation · Davie · Weston · Sunrise · Dania Beach · Hallandale Beach & surrounding areas